FAQs

1. What is a stretched / unstretched destination scroll?

We offer the choice of either stretched or unstretched (rolled) tram destination scrolls, the difference is whether the printed canvas scroll has been mounted onto a timber frame. A stretched tram scroll means that the canvas is tightly stretched over a solid, kiln dried timber frame and is delivered ready to hang straight on the wall.

An unstretched scroll is just the printed scroll without the timber frame, this is delivered rolled in a tube, the reason people usually chose unstretched tram / bus scroll is either to hang the scroll over a rail / post making the scroll a tram / bus banner, or to send overseas.

2.  How many lines should i have on my destination scroll?

We recommend between 11 and 16 lines although we can always create customised designs to accomodate almost any specific requirements! 14 lines is ideal.

3. How long will it take to deliver?

The standard turnaround is 7- 10 days, WA & NT take around 2 weeks, however for a nominal extra fee we can offer an express service that can get your scroll to you in as little as 24 hours.

4. How do I design my own tram destination scroll?

You simply complete the form on the ‘design your own’ page and submit it, or email us directly.

5. How much is delivery?

FREE! We dont charge a cent for delivery, its included in the price. We also deliver overseas, please contact us for prices.

6. Do you deliver overseas?

Yes, we deliver rolled / unstretched tram scrolls all over the world, for low prices, please the shipping details page for prices.

7. Is my tram destination scroll delivered ready to hang on the wall?

Yes! Everything is done for you and the scroll arrives ready to mount straight on the wall.

8. How do I pay?

We accept Visa, MasterCard, PayPal or bank transfer.

9. What materials do you use?

We use premium, museum grade canvas, 390gsm, UV resistant inks and the recognised market leading printing technology, an Epson 11880 wide format printer, Kiln dried, high quality timber stretcher frames.

10.  How long will it take to print my tram scroll?

Your finished tram scroll will be ready for delivery within 5 working days however we often have them ready and delivered much quicker. If you need your scroll urgently let us know and I’m sure we can help.

11. Why are your prices so good?

We are part of the Blue Horizon Printing group and have a reputation to maintain for providing premium quality at unbeatable prices.